
Type your customer and order number, and click Submit.On Get a License Key for an Upgrade page, click I don’t have an Upgrade Notification ID.On Symantec Licensing Portal page, click Version Upgrade.In a web browser, go to, click Licensing, and on the SymAccount page, log on.Request a VU notification from the website.

The notification provides your new serial number and the release details for SEP 14.

Wait for the SEP 14 version upgrade (VU) notification letter in email. If you are an eligible upgrade customer, you can get your SEP 14 serial number in the following ways: Please follow the below procedure: How do I receive my SEP 14 serial number?

Symantec customers with valid license support can upgrade their existing SEP 12.1 to SEP 14 version, free of cost.
